Don’t miss out: Exciting outsourcing trends for 2024

Outsourcing companies are in an excellent position because they already have large pools of developers (and are skilled at picking the best). Companies that lack technical expertise and talents, on the other hand, face the challenge of increasing their developer supply, which is where outsourcing comes in to fill the gap. This isn’t just a problem in the United States; firms all over the world are seeking to hire such specialists. Overall, Metaverse and VR technologies are expected to drive significant trends in the outsourcing industry in 2023. Software developers and decision-makers should stay up-to-date on the latest technologies to ensure their business remains competitive. Experienced engineers will be essential in helping IT outsourcing providers meet the needs of fintech companies.

Studying these trends can guide you to develop successful business plans for 2023. Learning more about an outsourcing trend can also help you handle uncertainties in your business and manage internal stakeholders effectively. The BPO solutions industry is one of the fastest-growing industries in the world, with a CAGR of 9.1% from 2022 to 2030 (Grand View Research 2022). Deloitte’s Global Survey 2021 stated that 88% of the surveyed companies said cost reduction was now their main outsourcing objective.

The top three ways outsourcing can help small businesses are — generating profit, growing revenue, and improving cash flow.

As the IoT is gaining immense traction worldwide, the demand for outsourcing IoT services is estimated to grow exponentially in the near future. It will include everything, from system integration to software development and beyond. Surely, the market for cloud computing services will continue to grow in the next few years, and companies will increasingly turn to outsource providers for help with this. Recent trends in human resources outsourcing have been almost as varied as snowflakes. Being aware and educated on current trends can help you keep costs under control, stay competitive, and keep your company thriving.

  • For instance, it can free up the in-house team to focus on what they do best rather than on less-essential tasks.
  • These outsourcers, in turn, have hired talented people specializing in those specific in-demand tasks.
  • The development of specializations is seen to fragment the market with the vendors being studied.
  • IT outsourcing services include application development, infrastructure and software support and maintenance, data center management, and other processes.
  • Staying on top of HR compliance can help save a company a lot of time and headaches.

Machine learning is artificial intelligence (AI) type whereby computers learn without being explicitly programmed. This technology has a wide range of applications, including in the field of outsourcing. There is a 24% annual growth rate in the PaaS, SaaS, and IaaS markets.

In-house development vs outsourcing software development

This diversification has made the industry resilient to changes in the global outsourcing landscape. BPO organisations would use various levels of protection to remove hazards and ensure the confidentiality of company data. We must have a feeling of urgency in cybersecurity and respond rapidly to the growing needs. Businesses require a partner to secure their security and deliver the services they require. As a result, a growing number of businesses are outsourcing artificial intelligence projects.

Exclusive Research Report on Pharmaceutical Medical Outsourcing Services Market, Size, Analytical Overview, Gr – openPR

Exclusive Research Report on Pharmaceutical Medical Outsourcing Services Market, Size, Analytical Overview, Gr.

Posted: Tue, 10 Oct 2023 13:33:00 GMT [source]

First of all, since companies started to incorporate a remote working model, people have become more comfortable with virtual meetings, interviews, and hiring. Help desk specialists maintain the relationship between it outsourcing trends the company and the customer. On top of that, 85% of customers are willing to pay more money to receive an improved help desk experience. It’s expected that it will register a CAGR of 4.5% between 2021 and 2026.


Most readers think about environment-friendly outsourcing practices when hearing the term sustainable outsourcing. Instead, we are talking about sustainability in general—practices that satisfy present needs without compromising with future needs. Businesses have started looking for outsourcing contracts that have provisions for lockdowns or global uncertainties where the world comes to a standstill. After some in-depth research of the latest studies, here is my analysis of how outsourcing practices are changing in 2021. Download the full report to explore detailed findings and analysis, insights from executives, and takeaways on how you can enhance your sourcing model to unlock immediate and long-term business value. Selecting whether to deliver capabilities internally, with third parties, via global in-house centers, or through a combination of the three is not easy.

it outsourcing trends

This allows IT teams to move their apps to different runtime environments, including public and private cloud and container-based projects. Furthermore, organizations implementing virtual collaboration tools will need a solution to store and access their data and information. A mobile device management (MDM) system will also become a necessity. For small or medium-sized businesses, the availability of highly trained technicians is easier with IT operations outsourcing. By employing multiple dedicated IT professionals, the larger companies cannot always find technology generalists to leverage upgraded network maintenance and security.

Based on the Size of the Organization

Machines, apparatus, equipment, and other devices are included in this category. The best web apps give a responsive and engaging user experience through a
browser instead of a single application. Web apps have many features of mobile apps coded for iOS
or Android without the need to code for specific platforms.

it outsourcing trends

Internally, developing tools with the speed and accuracy required is difficult. Technology companies outsource a number of functions, from recruitment to software development. Outsourcing is a viable option for startups that can’t afford to hire an in-house team of developers or engineers.

Small Business Outsourcing Statistics

Companies keeping abreast of emerging technology can use it to automate processes, increase efficiency, and simplify operations. Additionally, businesses can ensure continuity with an outsourcing partner through a more extended outsourcing contract. And a company is more likely to build a strong relationship with its outsourcing company when it’s working with the same team for an extended period. A strong bond can increase commitment and trust, which makes reaching objectives easier.

it outsourcing trends

These market participants employ various strategies, such as forming partnerships and pursuing acquisitions, to bolster their product portfolios and establish sustainable competitive advantages. However, to reap the maximum benefits of these IT outsourcing trends, you need a trusted, expert, and experienced outsourcing IT partner. This security is attractive for companies seeking to outsource IT functions or cloud storage. And due to its decentralized nature, blockchain makes it easier to derive value from data in the form of business intelligence (BI). In addition, automation, and artificial intelligence are expected to play a pivotal role in the sector’s future. While automation may lead to concerns about job displacement, it will also create opportunities for employees to upskill and move into more strategic and analytical roles.

Accenture Invests in Open Cosmos to Expand Access to Satellite Data

This is mainly because of the economic uncertainty caused by the COVID-19 pandemic. Two firms, the outsourcing service provider and the buyer, come together to form a valuable relationship. The buyer sets up goals with all the risks, changes, and requirements in mind, then builds and chooses the right outsourcing strategy based on that. They join hands as strategic partners to build stronger, long-lasting relationships.

it outsourcing trends

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